PODCAST
The three questions that sell the new range
Two minutes before opening, in the words of your top associates
0:00 2:05 1×
Forge for Onboarding 在新员工必须学会使用的工具中, CRM、客户支持平台、HRIS、协作工具, 从第一天起就提供辅导。每一次提示都针对岗位、针对公司,并与团队真正关心的结果相绑定。
查看详情
企业上手流程把一周塞满了演示、导师、PPT 与 LMS 模块, 随后把新人丢进工作流,听天由命。Forge 把辅导铺开到 90 天,精准出现在情境关键时刻:第一通 pipeline 电话、第一张客户工单、第一个报告周期。
销售、客户成功、运营、工程, 每位新人都有一位针对其岗位、工具、90 天计划训练的教练,而不是通用员工手册。
Forge 全天候在线、永远耐心,晚上 11 点回答那些傻问题,经理不必亲自上阵,而且对同样的问题永远不厌倦。
Forge 跟踪首次成交时间、首次解决工单时间、90 天留存,并对照您现有上手的基线。
Sometimes the moment calls for a 90-second flashcard. And sometimes for a role play before a difficult conversation. The coach reads the moment and pushes the right format or the user asks for the one they need. 15+ activity types today, including these:
Film it, the coach checks it. Film a kitchen, a shelf or a workstation. The coach checks it against your standards and says what to fix.
Practise before the real thing. 导师、评估者或情景演练, 在真实对话、实时演示、监管访谈之前先练一遍。
Listen on the way. 讲座、访谈或问答音频格式, 在通勤、跨场地或 1:1 会议前收听。
Ask, and the coach answers from your content. Your methods, your procedures and your team's context, with the sources.
Remember what matters. 面向政策、剧本与产品的间隔重复卡片,为留存而设计,而非为完成率作秀。
The coach comes to you. A nudge at the right moment, before the meeting, the shift or the launch.
Every step moves the programme on. Each activity completed counts in the programme, and the coach suggests what comes next.
用您的 30/60/90 计划、内部 wiki、上手伙伴名单、试用期评审标准配置每一位教练。Forge 让上手随规模扩展,无需克隆您最优秀的经理。
Forge's onboarding coach supports each new hire through their first weeks: it answers questions about your processes, offers role-specific scenarios and checks what has been learned. New hires become autonomous faster and their manager knows where they stand.
Yes. The coach draws on your internal documents: processes, tools, organisation, rules. Newcomers get an immediate answer at any time, without asking colleagues every question.
Forge measures time to skill mastery for the key skills of the role. KPIs are set at the start, for example time to first sale or time to autonomy on a process, then followed team by team.
我们使用 cookie 来了解访客如何使用 Forge 并持续优化体验。您可以接受或拒绝, 在做出选择前,不会触发任何追踪 cookie。 了解更多.
