AI coaches tailored to your business

Meet your AI Performance Officer

Training builds the knowledge. Forge builds the practice and proves it on the KPIs that matter for your business.

See our FORGE in action

How it works

Take your teams from theory to practice.

Forge reads the signals from your business tools in real time: your CRM, your HRIS, your support platform, your collaboration tools. As soon as it detects a performance gap, the right coach steps in, right inside the tool your team already uses.

Prove the impact of training on performance.

The Forge Loop

Detect. Build. Deploy. Prove.

Every coaching moment Forge runs follows the same four-beat loop. Repeated, in context, at scale.

01

Detect

Spots what is blocking performance.

Forge connects to your business systems and reads signals as they happen, CRM, HRIS, support queues, collaboration tools. It knows where the team is stuck before anyone raises a hand.

  • Integrated with your tech stack and data
  • Based on actual roles, goals and KPIs
  • Works in the flow of work, no extra forms
02

Build

Builds coaching on the fly.

The right coach picks up the right playbook, writes the right lesson, picks the right format, all for the person in front of it, in the second they need it.

  • Role-specific. Business-aligned.
  • Built around how people actually learn
  • Powered by your content and standards
03

Deploy

Delivers coaching on web and mobile.

A web and mobile app dedicated to your team, fed by live context from Salesforce, Teams, Slack, your HRIS and 60+ tools. Every coaching moment is grounded in what is actually happening at work.

  • 24/7 in-context conversation
  • Web app + native mobile (iOS and Android)
  • Turns knowledge into performance really fast
04

Prove

Proves business impact, not completion rates.

Every coaching moment is measured against the KPI it was designed to move. Leaders see deal velocity, ticket resolution, compliance adherence, not training hours.

  • Completion measures activity. Forge measures impact.
  • A number before and after every coaching moment
  • KPIs your leadership already runs on
Personalisation

Same coach. A different program for every user.

Every user gets a personalised program based on where they start, what they need and what they already know. All in a format suited to their preferences and their moment of learning.

Starts with the foundations, in a format that fits the commute.

Apex · Sales. Positioning test: 28/100, Foundations. What Apex remembers: Week 2 at Acme, Listens on the train. Your path: The Acme sales method, Podcast, Start here, Chosen for your train ride. Discovery questions, Scratch card. Your first demo, Simulation. Handling price objections, Quiz.

  1. Positioning test

    Forge generates a positioning test derived from the modules and surfaces it to each user. Senior reps skip the basics. New hires get the foundations. No more “everyone starts at module 1”.

  2. Personal memory

    Each coach remembers what every user cares about, preferences, professional context, current projects, the company they work for, the way they like to learn. Every interaction lands in context.

  3. Personalised curriculum

    The modules and sections rewrite themselves around the user’s role, level and goals.

  4. Format chosen by the coach

    The coach reads the moment, what the user asked for and the context, and pushes the format that fits best.

Format

The coach picks the format that fits.

Sometimes the moment calls for a 90-second flashcard. And sometimes for a role play before a difficult conversation. The coach reads the moment and pushes the right format or the user asks for the one they need. 15+ activity types today, including these:

Film it, the coach checks it. Film a kitchen, a shelf or a workstation. The coach checks it against your standards and says what to fix.

  1. Video check: Here’s the kitchen before service. Is everything up to health and safety standards? Two points to fix before service. The rest matches your HACCP plan. Cloths are left on the worktable. Replace them with clean ones. The cooking plates have burnt-on residue. Clean them before service. Hood clean, floor clear, trays stored on the rack.
Designed for Trust

The higher standard of data ethics, protection and compliance

Hosted on secure European cloud servers

Your data stays in Europe, safe and sovereign

Fully compliant with ISO 27001 and GDPR

Global standards compliance to keep your business risk-free

Backed by Rise Up

12 years of enterprise-grade operations. 5M+ learners. Your partner is a known quantity.

Backed by Rise Up

Built by the team
behind Rise Up.

Forge is built by the team behind Rise Up, one of Europe’s leading enterprise learning platforms. Founded in 2014, Rise Up is today the only LMS with native adaptive learning, helping organisations close skill gaps, bring learning into the flow of work, and accelerate Time-to-Skill™ at scale.

Rise Up by the numbers

5M+ Active learners
73 Countries
600+ Enterprises worldwide
FAQ

Frequently asked questions

See all questions
Does Forge replace our LMS?

No. Forge does not replace your LMS, it complements it. The LMS carries the theory: courses, learning paths, compliance. Forge supports practice in the flow of work, with coaches grounded in your content and each role's context. Forge connects to Rise Up or another LMS and also works without one.

Where is our data hosted, and is it used to train AI models?

Forge data is hosted in France by Scaleway and is never used to train AI models, neither by Forge nor by its providers. Forge and Rise Up are ISO 27001 certified and Forge is GDPR compliant. Your data and generated content remain your property and are deleted within 90 days of the contract ending.

How does Forge avoid wrong or made-up answers?

Forge coaches answer from the sources you choose: your procedures, offers and frameworks. An internal control layer checks each answer for consistency and the coach cites its sources where relevant. When a source is updated, the coach follows. Answer quality therefore depends first on the quality of the connected content.

How do you measure Forge's impact on performance?

Forge measures skill mastery in real situations, not completion rates. At the start, you choose the business KPIs to move: conversion rate, compliance, customer satisfaction, time to proficiency. Forge then links coaching activity to those KPIs through your connected tools, such as the CRM. This is the Prove step of the Forge method.

Which roles and teams is Forge designed for?

Forge is designed for teams whose performance plays out on the job: sales, store associates, customer service, customer success, managers, new hires and compliance-driven roles. Each coach is built for a specific role and context. Forge is deployed in retail, logistics, manufacturing and energy, for example for daily safety checks on an oil platform.

How long does it take to deploy a first coach?

A first coach can be live within a few weeks. Forge builds it from your existing content, with no new modules to produce. Rollout usually starts with a limited scope and KPIs agreed together, before extending to other teams.

Ready to hit new levels of performance with Forge?